A Stark Warning to Investigative Publishers and Critical Platforms
The entire FinCrime Observer website was taken offline—not because of a server failure, not because of a DDoS attack, but because of one fake DMCA complaint targeting a single article. The result? Massive operational damage, loss of reach, interruption of an ongoing migration, and a blunt realization:
10Web is not fit to host any serious, critical, or investigative website.
❌ One Fake Complaint, One Host That Pulled the Plug
Let’s be clear: the DMCA complaint in question was obviously unfounded. It referred to a single investigative article. That’s it. Any hosting provider worth its salt would have done what is standard industry practice:
- Check the quality of the complaint for signs of abuse.
- Temporarily unpublish the named article while informing the client.
- Restore the article once a counter-notice is filed (as guaranteed by 17 U.S.C. § 512(g)).
This is exactly how professional hosting companies around the world handle it—because they know that fraudulent DMCA complaints are routinely used to suppress critical reporting.
But not 10Web (10Web.io).
Instead, 10Web immediately took our entire website offline. Their justification?
“Due to technical limitations, we cannot disable individual articles. We must take down the full site.”
This is not a bug. It’s a feature of failure.
From “Next-Gen AI Host” to Total Liability
10Web markets itself as a tech-forward, AI-powered hosting platform. A next-generation solution. In our case, it behaved like a next-generation disaster.
What kind of host in 2025 cannot isolate content by URL?
What kind of host shuts down a publisher’s entire website for a complaint about a single article?
And what kind of support team ignores urgent requests tied directly to a platform’s operational existence?
The answer, apparently, is 10Web.
Despite acknowledging the impact of their decision, 10Web:
- Failed to respond within a critical 6-hour window;
- Blocked our ability to migrate the site to another provider;
- Sent only copy-paste responses with no practical resolution.
In other words: they knew they were causing damage—and they let it happen anyway.
The Damage: Real, Measurable, and Avoidable
This takedown didn’t just cost us traffic. It disrupted editorial workflow. It jeopardized the launch of new investigations. It damaged SEO rankings and credibility. Worst of all, it proved that 10Web cannot be trusted to handle the most basic legal risk scenarios for digital publishers.
This was a total systems failure—technical, procedural, and customer service.
🚩 10Web Must Be Red-Flagged by the Publishing Industry
If you’re running a:
- News outlet
- Watchdog site
- Consumer protection blog
- Critical product review platform
Then you are a likely target of fake DMCA complaints—a common weapon used by fraudsters and corporate actors alike.
Hosting with 10Web means that one such complaint could wipe out your entire website, regardless of merit.
Let that sink in.
📢 Our Conclusion: Avoid 10Web at All Costs
We at FinCrime Observer strongly warn:
Do not host any critical or sensitive website with 10Web.
Their platform lacks basic safeguards, their policies are reckless, and their support is unresponsive when it matters most. The risk of total takedown without due process is unacceptably high.
We are now hosting with providers who:
- Understand the DMCA’s abuse potential
- Have the ability to disable only affected content
- Respond within hours—not days—when real damage is being done
10Web failed on all counts.
🗣️ Are You a 10Web Customer? Share Your Experience.
Have you experienced something similar with 10Web?
Were you taken offline without reason?
Did support ghost you during a crisis?
Let us know.
#FinCrimeObserver #HostingWarning #10WebFail #DMCAAbuse #JournalismUnderAttack