In the last few weeks, we have already reported several times that the review and rating platform TrustPilot is being systematically abused by scammers. By writing or ordering fake reviews, potential client-victims are thus presented with fake trustworthiness. Critical reviews with references to public scam warnings from financial market supervisory authorities are removed by the scammers through complaints to TrustPilot. The rating platform for sure has a trust issue itself.
TrustPilot is doing good business with scammers. We need not leave any doubt about that. Many scammers have paid accounts with TrustPilot and provide significant revenue and income streams for the review platform. The scammers’ call center a/k/a boiler room agents encourage their client-victims to give positive reviews or write their own reviews under fake names. In the case of the WorldMarkets scam, this has resulted in a 2.9-star rating, despite numerous warnings from financial market regulators such as the UK FCA (here) and despite many poor ratings and reviews on Trustpilot.
We deeply believe that TrustPilot has a responsibility to its customers. How is it possible that TrustPilot accepts scammers as paying customers and does not even perform the simplest KYC check? A platform that has chosen a fair rating of offers in the interest of potential customers as its mission must itself apply the highest standards when accepting customers. At present, TrustPilot must be qualified as a scam facilitator that deletes critical reviews in case of doubt without checking their correctness.
